This ticketing system is used by all departments to submit anything related to Odoo. It helps us track issues, manage requests, and ensure every task is handled by the right team.

What to Raise a Ticket For

• Issues: System errors, bugs, or technical problems.
• Queries: Questions about how to use Odoo features.
• Requests: Any change, update, or configuration needed for your department.
• New Features: Suggestions for enhancements or new functionalities.
• Support: Help required for day-to-day operations.
• Training: Any training needs for teams or new staff.

Why This Matters

It keeps communication clear, avoids missed requests, and helps us prioritize work. Every Odoo-related need must come through this system so we can support each department efficiently.